Shipping Destinations

YouCam ships to all regions of Jordan. Deliveries will be shipped as soon as the order information is verified, we will do our best to deliver your order fast. This is subject to payment confirmation and correct delivery address details provided by the customer.

Delivery Time

Delivery time is 24-48 hours depending on the region. YouCam office are closed on Fridays & Jordan public holidays. All Online orders will be processed on the next business day. If there is any inconvenience in your shopping process please Contact us

Delivery Cost

  • Delivery cost is Free for all orders whose value is more than 100 JD.
  • 3 JD for orders whose value is less than 100 JD and weighing less than 15 kilograms

In the event that the customer requests to cancel the order after the order has been shipped to the customer, the customer shall bear the return shipment fee, which is 3 Jordanian dinars

Pre Booking

The Company authorized to ship the orders is Aramex, and the customer can track his order through the policy number that he is provided with after confirming his order through Aramex website or through the smart phone application.

Official Carrier

The Company authorized to ship the orders is Aramex, and the customer can track his order through the policy number that he is provided with after confirming his order through Aramex website or through the smart phone application.

Queries

We will try our utmost to provide an extremely satisfying ordering and delivery process to our online customers, but orders may get delayed due to below circumstances:

• Shipping address provided is incorrect.

• Product is currently out of stock

• Delay caused by the courier and beyond the control of YouCam

• Order is pending a credit approval and fraud verification.

• Force Majeure